Thank you for shopping with Delas Gift Shop. We value your trust and aim to provide high-quality customized and curated gift products. Please read our refund and cancellation policy carefully before making a purchase.
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No Refund Policy
All purchases made on delasgiftshop.com are non-refundable.
Once an order is placed and payment is successfully completed, no refunds will be issued under any circumstances, including but not limited to:
• Change of mind after placing the order
• Incorrect address provided by the customer
• Delays caused by courier partners or unforeseen circumstances
• Minor color or design variations due to screen differences
• Failure to accept delivery
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Customized & Personalized Products
Most of our products are custom-made or personalized, which makes them ineligible for refunds or returns once the order has been confirmed.
🔁 Order Cancellation
• Orders cannot be cancelled once they are confirmed and processed.
• If you wish to make changes to your order, please contact us immediately. Changes may or may not be possible depending on the order status.
Damaged or Incorrect Products
We take quality seriously. If you receive:
• A damaged product, or
• A wrong product (different from what you ordered)
Please contact us within 24 hours of delivery with:
• Order ID
• Clear unboxing video and images
After verification, we may offer a replacement at our discretion. No refunds will be provided.
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⚠️ Important Notes
• Replacement requests without an unboxing video will not be accepted.
• Shipping charges are non-refundable.
• Delas Gift Shop reserves the right to refuse replacement if the issue does not meet our policy criteria.
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📩 Contact Us
For any questions regarding this policy, please contact:
Email: delasgiftshop@gmail.com
Website: www.delasgiftshop.com
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🔒 Legal Disclaimer
By placing an order on delasgiftshop.com, you agree to this Refund & Cancellation Policy in full.
